ReadySet Laundry (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, submit a rental request, or communicate with us.
1. Information We Collect
We collect personal information that you voluntarily provide, such as:
Contact details: name, email, phone number, and address
Service information: rental requests, delivery address, appliance preferences
Payment information: billing details (processed securely via third-party providers)
Communication records: messages, emails, or phone call logs between you and our team
We also automatically collect limited technical data:
IP address, browser type, operating system
Pages viewed, time spent, and referral source (via analytics tools)
2. How We Use Your Information
We use your information to:
Process and manage rental requests or service inquiries
Schedule deliveries, pickups, and maintenance
Communicate updates, confirmations, or account information
Improve our website, products, and customer experience
Comply with legal or safety obligations
We do not sell or rent your personal data to third parties.
3. How We Share Information
We only share information when necessary to operate our business:
Service providers (e.g., delivery partners, payment processors)
Legal authorities when required by law or to protect our rights
Marketing/CRM platforms (e.g., GoHighLevel) for customer communication, under strict data-use agreements
All third parties are required to protect your data and use it only for the contracted purpose.
4. Data Security
We use administrative, technical, and physical safeguards to protect your information. Examples include encrypted payment processing, secure web hosting (HTTPS), and limited employee access to sensitive data.
While we strive to protect your information, no online system is 100% secure, and you share information with us at your own risk.
5. Your Rights & Choices
You may:
Request access, correction, or deletion of your data
Opt out of marketing emails at any time
Request a copy of the information we store about you
Our website may use cookies or analytics tools (like Google Analytics) to understand traffic and improve performance. You can control cookie preferences through your browser settings.
7. Retention
We retain your data only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
8. Children’s Privacy
Our services are not directed toward children under 18. We do not knowingly collect personal information from minors.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us at: 📧 [email protected] 📞 (856) 626-9015
